Reviews of calmbox
A few words from people who’ve invited a little more calm into their month.
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Claire C.
·
4 month subscriber
Verified purchase
May 22, 2025
The boxes are definitely not worth it. You could spend less to get these items if bought them alone.
Response from calmbox
Hi Claire,
I'm sorry the box didn't feel worth it. Part of what we aim for is the discovery and the treat of it arriving, but the value has to be there too — and if it wasn't for you, I'd like to make it right. Please email me at help@thecalmbox.com and I'll see what I can do.
— Sage, the calmbox team
Nicole M.
·
1 month subscriber
Verified purchase
May 9, 2025
Unfortunately, I received an open box in which one of the Products had a code that expired in 2023, and the lotion bottle broke upon opening. There wasn’t any seal, which made me question if it was used? This was my first box, so it set the tone for my future subscription. Sadly, I will not be subscribing to future boxes.
Response from calmbox
Hi Nicole,
This isn't okay — an open box with a broken bottle and an expired item is not the first impression we ever want to make, and I'm genuinely sorry. Everything ships new and sealed, so something clearly went wrong here. Please email me at help@thecalmbox.com and I'll get you a proper replacement and make it right.
— Sage, the calmbox team
Kelly H.
·
4 month subscriber
Verified purchase
February 8, 2025
The worst. I've never been so disappointed. Between the junk you get and the subscription service. Never again.
Response from calmbox
Hi Kelly,
I'm sorry — "the worst" is genuinely hard to read, and clearly we let you down on both the box and the service. I'd like the chance to make it right. Please email me at help@thecalmbox.com and I'll do what I can for you.
— Sage, the calmbox team
Rhonda E.
·
4 month subscriber
Verified purchase
February 2, 2025
I have been dealing with this for over a year . Constant charges after canceling. Only received and kept one box ! Cancelled more than once but never solved ! Again today I have received multiple charges and have tried to contact company again ! I would not even give them one star but it won’t let me do zero !
Response from calmbox
Hi Rhonda,
I understand how upsetting unexpected charges are, and I want to get to the bottom of this with you. A completed cancellation stops all billing on our end — we don't charge after that — so if you're still seeing charges, something isn't lining up, and it's worth figuring out exactly what happened (sometimes it traces back to a second account set up without realizing it). Please email me at help@thecalmbox.com and I'll go through every charge with you and make it right.
— Sage, the calmbox team
Elizabeth G.
·
4 month subscriber
Verified purchase
January 24, 2025
I wish the products were natural and made in USA.
Response from calmbox
Hi Elizabeth,
I hear you — where things come from and what's in them matters. We do use natural ingredients wherever we can, and we source and manufacture all over the world, the US included, specifically so we can pack the best value we can into every box. I'd genuinely like to hear more about what you'd want to see; feel free to email me at help@thecalmbox.com anytime.
— Sage, the calmbox team
Monica V.
·
1 month subscriber
Verified purchase
December 31, 2024
The apron and oven mitt were made of cheap fabric, the headband and face round were also sub par. I ended up donating them. The card and affirmations were generic and the sleep patches were dried out. Not worth the 34 dollars.
Response from calmbox
Hi Monica,
I'm sorry this box missed for you — dried-out patches and items that felt cheap aren't what you paid for, and donating the lot isn't the outcome we want. I'd like to make it right. Please email me at help@thecalmbox.com and I'll take care of you.
— Sage, the calmbox team
Brittany T.
·
3 month subscriber
Verified purchase
December 31, 2024
I ordered it after seeing an ad on FB for a $19 deal but it’s a subscription service and the boxes I’ve received I have not been happy with and would love to cancel. I regret purchasing it. Not worth it to me.
Response from calmbox
Hi Brittany,
I'm sorry the boxes haven't been what you hoped, and I understand the regret. I don't want you stuck feeling that way — email me at help@thecalmbox.com and we can talk through your subscription and what makes sense for you from here.
— Sage, the calmbox team
Blair W.
·
2 month subscriber
Verified purchase
December 28, 2024
I joined calmbox because of Facebook ads, and the double your box promotion. It was all junk, nothing special, and things that have nothing to do with "calmness", like a apron and oven mitt. The candle I got spilled glitter all over my carpet when I opened it, the pen they sent didn't work, the ring was bent and had sharp edges that catch on any fabric, the activities were silly and unenjoyable. The second box was over 3 weeks late and didn't make it in time for Christmas. The box for December I finally received the 27th was horrible. Eye masks made for men, a cheap thin pair of socks, a hat that has words that make no sense and are on socks. A packet of gummy candy with maybe 10 in it. The only half way decent things,are the soap but it smells like a christmas candle and cinnamon, and the writing journal was ok. Bought a 3 month subscription will NOT renew. Got a subscription to therabox at the same time as this and love it.
Response from calmbox
Hi Blair,
I'm sorry — a bent ring, a pen that didn't work, and a candle that spilled everywhere are genuine quality misses, not the experience we promise, and a late box on top makes it worse. I'd really like to make it right for you. Please email me at help@thecalmbox.com and I'll sort out replacements and look into the delay.
— Sage, the calmbox team
Trish H.
·
1 month subscriber
Verified purchase
November 8, 2024
I was disappointed in my first calmbox . Some of the contents were extremely cheap quality. Hopefully next month will be better .
Response from calmbox
Hi Trish,
I'm sorry your first box didn't land — a cheap-feeling start isn't the welcome we want to give. Since it's your first box, I'd love to make it right rather than have you wait and hope. Please email me at help@thecalmbox.com and I'll swap out what missed for you.
— Sage, the calmbox team
Sandra J.
·
4 month subscriber
Verified purchase
August 9, 2024
I am really disappointed with this first box that I got seem like is missing some items. I hope the second box is better because I sent my daughter a Calm box and I sent it from Me to her and I’m very sorry about this box.
Response from calmbox
Hi Sandra,
I'm sorry — a box arriving short is disappointing, especially when you sent one on to your daughter too. Let's make sure nothing was actually missed. Please email me at help@thecalmbox.com with your order details and I'll check both boxes and send along anything that didn't make it.
— Sage, the calmbox team
kristi c.
·
6 month subscriber
Verified purchase
July 29, 2024
The cost for Calmbox is not worth the items received. It's mostly off brand lotion, sleep mist and some tea each month. Additionally, if you sign up for a 6-12 month subscription period you have to wait it out until the end. You can't cancel it. This is not stated when you sign up.
Response from calmbox
Hi Kristi,
I'm sorry the boxes haven't felt worth it to you. A couple of things I'd gently push back on, though: each box has 6-8 items, more than the few you listed, and nothing we include is off-brand — every product is chosen intentionally. On the term, the commitment length and how it can be changed are shown when you sign up, so it isn't hidden, but I'm glad to walk you through your specific options. Please email me at help@thecalmbox.com and I'll go through it with you.
— Sage, the calmbox team
Cynthia H.
·
1 month subscriber
Verified purchase
June 29, 2024
I signed up for my first box & was not given the 50% discount; very upsetting!
Response from calmbox
Hi Cynthia,
I'd like to look into that for you — if a discount you signed up for didn't apply, that's worth sorting out. Please email me at help@thecalmbox.com with the details and I'll check what happened at checkout and fix it if something went wrong.
— Sage, the calmbox team
Sherry F.
·
1 month subscriber
Verified purchase
April 17, 2024
I was excited to try a Calm Box after reading the reviews. I waited in anticipation for my first box. I was disappointed in the items I received. The candle appears to be for Christmas, with glitter everywhere; I like the smell, however, just not the spring scent I had hoped for. Autumn linen spray was expecting something more like a spring scent. I did report my concern and received a reply that the fall scent smells nice, which is why it was included in my box. I was hopeful this box would be something I enjoy, but it is not for me.
Response from calmbox
Hi Sherry,
I'm sorry your first box left you let down — you looked forward to it, and it didn't live up to that, which is a genuine disappointment. I'd like to make it right for you. Please email me at help@thecalmbox.com and I'll take care of it.
— Sage, the calmbox team
April O.
·
11 month subscriber
Verified purchase
November 9, 2023
I had looked forward to the box as a mini spa day. That’s not been my experience at all. The items in the box have been low quality and rather useless - “You Deserve a Metal” you can pin to your shirt, inspirational cards to leave at co-workers desks? HR will probably yell at me. The box is overpriced and I rarely use anything. Then, because I paid for a year, I’m stuck with it for 2 more months. I don’t recommend. Save your money.
Response from calmbox
Hi April,
I'm sorry the boxes haven't been the little spa moment you signed up for — when something's meant to feel like a treat and doesn't, that's a real letdown. I'd like to make the remaining stretch better for you rather than have you write it off. Please email me at help@thecalmbox.com and I'll see what I can do.
— Sage, the calmbox team