Reviews of calmbox

A few words from people who’ve invited a little more calm into their month.

A calmbox on a calm, cozy table
Jeannie A.
· 6 month subscriber
Verified purchase
July 21, 2026
Yall are not holding up to your end, instead of taking the funds out once a month on the first, yall are trying to overdraft my account, bc yall want to take funds out in thd middle of the month.
Sarah J.
· 3 month subscriber
Verified purchase
April 21, 2026
Absolute waste of money, Clearly just clearing out excess stock. Awful Christmas t-bags and some other rubbish. The whole box went to the thrift store. Completely disappointed and now I’m due another 5. Avoid.
Response from calmbox
Hi Sarah, I'm sorry this box missed the mark so badly — a box heading straight to the thrift store is the clearest sign we let you down. I don't want the next ones to feel that way. Please email me at help@thecalmbox.com and I'll make this one right and do what I can about the boxes ahead. — Sage, the calmbox team
Rene s.
· 1 month subscriber
Verified purchase
April 6, 2026
I thought it costs twenty five dollars not thirty five, a bit pricey. Also my first box was Not doubled, like promised. I will Not order again Until I get the promised second box I was promised on first order. And I will discourage people from ordering.
Response from calmbox
Hi Rene, The doubled first box is a promise we keep, so if yours didn't arrive that way, I want to check it and fix it. Please email me at help@thecalmbox.com and I'll look into your first box and make sure you got what was promised. — Sage, the calmbox team
Michelle V.
· 2 month subscriber
Verified purchase
March 25, 2026
Ive been charged twice in 2weeks and still havent recieved anything. Wish I had read these reviews first. Customer service is horrible. If this doesnt get resolved I'm filing a complaint with Meta and BBB for being a scam. So much for the idea of calm. I work hard for my money and have been really ill for months. This was suppose to be a nice treat.
Response from calmbox
Hi Michelle, I'm so sorry — being charged twice with nothing to show for it, especially when you're not well and this was meant to be something kind for yourself, is genuinely not okay. I want to make this right as quickly as I can. Please email me at help@thecalmbox.com and I'll personally look into every charge and get your boxes and your money sorted. — Sage, the calmbox team
Lisa S.
· 1 month subscriber
Verified purchase
February 6, 2026
As a first time subscriber, wanted to try this signed up for the calm box, but they were also including another six items in my first box never received it very upsetting
Response from calmbox
Hi Lisa, I'm so sorry your first box didn't arrive the way it should have — a box you were excited about going missing is genuinely upsetting, and I want to get it fixed for you. Please email me at help@thecalmbox.com and I'll track down your order and make sure you get everything you signed up for. — Sage, the calmbox team
Renee I.
· 2 month subscriber
Verified purchase
December 20, 2025
If I could give a negative star review, I would. Someone named Daniel told me a week ago that my box was going to ship any day and it was supposed to ship by the 10th. It is now the 19th not only did I not get the box but my messages continue to go and answered so that showed me that was being ignored. Today I finally or yesterday I don't remember I finally get a response and it's full of lies. He says that an interest of transparency they were waiting for different things that didn't arrive and blah blah blah all of which he knew back when he told me it would ship any day so all that he did was lie lie lie lie lie. And every message that I've sent since has gone unanswered he is taken a friendly person and I've now I have no interest in being friendly or compassionate or anything I've had it I absolutely had it I am disgusted with this company. I want a refund issued now immediately and I did not want to be under any so-called contract with you people. I want nothing to do with you. I'm having a hard time figuring out who to report you to but believe me I will and I bet you anything this won't even show as a review
Response from calmbox
Hi Renee, I'm sorry the wait on your box turned into such a stressful stretch — watching a ship date come and go is genuinely frustrating, and that's the last thing this is meant to be. I can see you've since been issued a full refund, so you should be square with us there. If there's anything else at all I can do for you, I'm right here — just email me at help@thecalmbox.com. — Sage, the calmbox team
Olivia H.
· 5 month subscriber
Verified purchase
November 21, 2025
Does not email you to remind about renewals.
Response from calmbox
Hi Olivia, I hear you on wanting a heads-up. A couple of things that should help: your renewal falls on the same date every month — the 21st — which we spell out at checkout, in our FAQ, and in your sign-up emails. On top of that, we send periodic notes reminding you that you're still subscribed, plus a shipping email every time a box goes out. If those aren't reaching you, they may be landing in spam or going to an old address — please email me at help@thecalmbox.com and I'll make sure everything's pointed at the right inbox. — Sage, the calmbox team
Mary R.
· 2 month subscriber
Verified purchase
November 13, 2025
First box was awesome. Just received 2nd box. Only nice thing is the shower steamers. The rest of the box is dollar store quality items. Literally contains a jar of orange play dough, labeled as sugar cookie stress squeeze, for $12. I unfortunately made a year membership, I am unhappy I have to pay $34 a month for $10 worth of stuff.
Response from calmbox
Hi Mary, I'm glad the first box was such a hit, and I'm sorry this one didn't land the same way for you — value is a personal read, and I'd genuinely like to hear which pieces fell flat so I can help. Please email me at help@thecalmbox.com so I can make it right and talk through your options. — Sage, the calmbox team
Cindy B.
· 1 month subscriber
Verified purchase
November 11, 2025
I was so excited to get my first box, but very disappointed in the scents of the products. They were very strong and uncomplimentary. The oils, sprays and handcream cannot be used by me nor would I gift them to anyone that I know because of the scent. Recommend staying away from strong scents.
Response from calmbox
Hi Cindy, Scent is so personal, and I'm sorry this month's leaned stronger than what works for you — that's a disappointing first box. Since it's your first, I'd love to swap the items that didn't suit you for ones that do. Please email me at help@thecalmbox.com and I'll take care of it. — Sage, the calmbox team
Melissa M.
· 2 month subscriber
Verified purchase
October 12, 2025
My last box was all junk. A canvas bag, post it notes, bracelet. Not worth the $35.
Response from calmbox
Hi Melissa, I'm sorry this box didn't feel worth it — that's not the reaction we're going for, and I understand the disappointment. I'd like to look into it and make it right for you. Please email me at help@thecalmbox.com and I'll see what I can do. — Sage, the calmbox team
Julie M.
· 5 month subscriber
Verified purchase
September 9, 2025
IMO: The items you receive, are very hit or miss, some are so cheap and low end or you get an item you previously already received. Cheap little things, you can find in an airport gift shop. Don’t get stuck with the 6 month commitment. 1-2 boxes is enough, to realize, it’s not worth it but then you have 4 more months left. I’ve donated or trashed 80% of the items.
Response from calmbox
Hi Julie, I appreciate your honesty, and I'm sorry the boxes have been more miss than hit — a repeat item or something that feels cheap is a genuine letdown. Curation is something we work on constantly, and I'd like to know which items missed so we can do better. Please email me at help@thecalmbox.com and I'll see what I can do for you. — Sage, the calmbox team
Toni M.
· 1 month subscriber
Verified purchase
August 30, 2025
My first calmbox is stuck some where because not enough postage was put on the package. If this is the way it is going to be each month, I will give a bad review and eventually cancel my subscription.
Response from calmbox
Hi Toni, I'm sorry your first box got held up on its way to you — waiting on something you were looking forward to is no fun. This one traced back to a brief USPS system-wide glitch that slowed a lot of packages for a couple of days, and the good news is yours started moving again quickly, just two days later. I'd love for the months ahead to feel a lot smoother, and if anything ever looks off with a shipment, please email me at help@thecalmbox.com and I'll gladly jump on it. — Sage, the calmbox team
Lindsay L.
· 2 month subscriber
Verified purchase
July 31, 2025
Got the calm box as a present to myself. But my second box has yet to arrive. It was sent out on July 23rd (a week (i think) after I should have recieved it and i wont be getting it until August 4th. That seriously sucks.
Response from calmbox
Hi Lindsay, I'm sorry your box is running late — treating yourself to something and then having it drag out is genuinely frustrating. I'd like to check where it is and make it right if it's overdue. Please email me at help@thecalmbox.com with your details and I'll look into it right away. — Sage, the calmbox team
Janna K.
· 2 month subscriber
Verified purchase
July 23, 2025
SCAM!!! I signed up for a year subscription only received 1 box in 3 months but I have been charged every month! DO NOT SIGN UP FOR THIS!!!!! Also the products were a disappointment poor quality and not at all worth it. Difficult company to work with. Overall I would not recommend either save your money or spend it somewhere else.
Response from calmbox
Hi Janna, I understand the frustration, and I'd genuinely like to help. On our end, your boxes have been going out on schedule to your address each month — so if some aren't reaching you, that points to a delivery problem worth chasing down rather than boxes that never shipped. Please email me at help@thecalmbox.com and I'll go through your shipments with you and make sure you get anything that went missing. — Sage, the calmbox team
Donna H.
· 1 month subscriber
Verified purchase
July 6, 2025
I was really excited because I received my first box today I had just opened it now and I was expecting more than 4 things. How many items are usually in the box for this subscription?
Response from calmbox
Hi Donna, Great question — our boxes usually run 6-8 items, so if your first one arrived with only four, it sounds like something was missed in packing. Please email me at help@thecalmbox.com and I'll get your missing items sent out to you right away. — Sage, the calmbox team
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