Reviews of calmbox

Hi Carla, I'm sorry these boxes haven't felt worth it to you. Candles, essential oils, and comfort items are a regular part of what we send, so I'd hate for these few to be your whole impression of us — and I'd like to make the ones you have left feel more like what you were hoping for. Please email me at help@thecalmbox.com and I'll see what I can do. — Sage, the calmbox team

Hi Pat, I'm glad you enjoyed the first box! I think there may be a small mix-up on the date: the 21st is your renewal date, not a ship date — each month we renew on the 21st for the following month's box, so that charge is for the box still to come rather than one that's late. Happy to walk through your exact timing so you know when to expect it. Please email me at help@thecalmbox.com and I'll lay it all out for you. — Sage, the calmbox team

Hi Maureen, I'm sorry — a winter box for an April birthday gift isn't the timing you needed, and I understand the frustration at not being able to line up the theme. I'd like to help make this gift right. Please email me at help@thecalmbox.com and I'll see what we can do. — Sage, the calmbox team

Hi Laura, I'm sorry the box didn't measure up, and the every-other-month part sounds off — a monthly box should arrive monthly, so I'd like to check what's happening with your cadence. Please email me at help@thecalmbox.com and I'll look into your schedule and help with anything on the account side. — Sage, the calmbox team

Hi Nicole, That's a fair way to put it — a great idea only works if the items actually land for you, and I'm sorry they haven't so far. I'd love to know what's missed, and I'm glad to swap out items that aren't connecting for ones that might. Please email me at help@thecalmbox.com anytime. — Sage, the calmbox team

Hi Jennifer, I'm so sorry you're reacting to some of the scents — that's genuinely no fun, especially in a box meant to help you unwind. For what it's worth, our products use a mix of essential oils and fragrance oils depending on the item, and we make sure everything is safe for skin. But safe doesn't mean right for everyone, and you're not stuck: if the scented items aren't working for you and you'd like to cancel, just say the word — we're always glad to make an exception. Please email me at help@thecalmbox.com and I'll take care of you personally. — Sage, the calmbox team

Hi Diana, I'm sorry your first box arrived with a damaged item — that's a rough start, and I'd like to properly make it right for you. Please email me at help@thecalmbox.com and I'll sort out a replacement for what came damaged and make sure this one's handled the way it should be. — Sage, the calmbox team

Hi Vanessa, I'm sorry the first box didn't land — scents that don't appeal can throw off the whole thing, and I understand the letdown at that price. Since it's your first box, I'd like to swap what missed for items that suit you better. Please email me at help@thecalmbox.com and I'll make it right. — Sage, the calmbox team

Hi Marci, I'm sorry the second box left you underwhelmed — that's a real disappointment, and I promise the reviews are from real subscribers like you, yours included. I'd like the chance to change your mind. Please email me at help@thecalmbox.com and I'll see what I can do to make it right. — Sage, the calmbox team

Hi Margaret, I'm sorry this one didn't feel worth it — a box that comes up light on value is a genuine letdown, even when it arrives quickly. I'd like to make it right for you. Please email me at help@thecalmbox.com and I'll take a look. — Sage, the calmbox team