Reviews of calmbox

Hi Amanda, Thank you for this — it's a fair read, and I'm glad some pieces have been good enough to pass along to people you love. On sourcing: we look for the best product we can find for each spot in the box, and that means working with makers all over the world, the US included, so we can put as much value in your hands as we can. But a hand cream that feels cheap and smells off is simply a miss, and that's exactly what I want to hear about — what subscribers tell us about individual items is what shapes the next box. Please email me at help@thecalmbox.com and tell me which ones fell flat, and I'll make it right. — Sage, the calmbox team

Hi Theresa, Glad it was a great one otherwise! On the count — if your first box was one of our doubled welcome boxes, it held about twice what a regular month does, so the step down is expected rather than a sign something went wrong. A standard calmbox runs 6-8 items. If yours came in under that, though, I'd like to check it. Please email me at help@thecalmbox.com and I'll take a look. — Sage, the calmbox team

Hi Jeannie, I'm sorry the timing caught you off guard — an unexpected hit to your account is genuinely stressful, and that's the opposite of what this is meant to be. To clear up the timing: calmbox renews on the 21st of every month, for the box coming to you the following month — that's the date shown at checkout. If the 21st doesn't suit your budget, though, you're not stuck with it — we're always glad to move your preferred renewal day going forward. Just email us at help@thecalmbox.com and we'll set that up for you. — Sage, the calmbox team